Q
AGA Sprout
Posts: 56 
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Post by Q on Aug 14, 2018 6:00:48 GMT -5
I think my Harvest is dead. Yesterday when I came upstairs, I found it like this:
The light on the display is on and flickering with no text, none of the buttons do anything. The grow lights are on. A slight clicking noise starts coming from it after a while.
I left it unplugged for the night, and it's the same when I came back to it this morning. The farm says I've had it going for 243 days.
I guess I'll crowed the starts I have in it into the farm.
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Shawn
Administrator
Posts: 16,267 
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Post by Shawn on Aug 14, 2018 6:15:10 GMT -5
I think my Harvest is dead. Yesterday when I came upstairs, I found it like this:
The light on the display is on and flickering with no text, none of the buttons do anything. The grow lights are on. A slight clicking noise starts coming from it after a while.
I left it unplugged for the night, and it's the same when I came back to it this morning. The farm says I've had it going for 243 days.
I guess I'll crowed the starts I have in it into the farm.
How long have you had the Harvest? I know there was a batch not long ago that were bad and they were replacing.
Is the pump working? If not have you taken it out to make sure it is not clogged?
Have you tried pressing the Menu button a few times with the up or down arrow to try and reset it?
And in the meantime if you can put your plants in the farm temporarily great.
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Q
AGA Sprout
Posts: 56
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Post by Q on Aug 14, 2018 6:37:53 GMT -5
How long have you had the Harvest? 243 days.
Is the pump working? If not have you taken it out to make sure it is not clogged? The pump seems fine, there's nothing down to it, I only use this one for starts.
Have you tried pressing the Menu button a few times with the up or down arrow to try and reset it?
After playing with it a while I've found that if it's in flicker mode, if I hold the menu and Light button for about 3 seconds the light goes off and the display changes to "Press OK to start". It's unresponsive at that point until I unplug it and plug it back in, then it goes back to flicker mode.
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Aug 14, 2018 6:40:45 GMT -5
Well it is less then a year old so it is still in warranty. Call, Email or use their Text feature to contact them for a replacement.
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Q
AGA Sprout
Posts: 56
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Post by Q on Aug 14, 2018 6:56:16 GMT -5
Ah, well that's good. I thought they only has 90 day warranties.
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Aug 14, 2018 7:47:29 GMT -5
Ah, well that's good. I thought they only has 90 day warranties.
WHAT IS COVERED
– This warranty covers any defects in materials or workmanship, with the exceptions stated below.
HOW LONG COVERAGE LASTS
– This warranty runs for one (1) year on this AeroGarden and LED Grow Lights, from the date of original purchase, for the original purchaser/user.
WHAT IS NOT COVERED
– The warranty shall not apply to problems arising from: normal wear; failure to adhere to enclosed operating instructions; serial numbered products if the serial number has been removed or defaced; products subject to negligence, accident, improper use, maintenance or storage; products damaged by circumstances beyond AeroGrow International Inc.’s control; loss or damage to removable parts; or products modified (including, but not limited to, modifications through the use of unauthorized parts or attachments) or repaired by anyone other than AeroGrow
International, Inc., or its designee. This warranty excludes all incidental or consequential damages. WHAT AEROGROW WILL DO
– AeroGrow International, Inc., at its option, will repair any defects in materials or workmanship or will replace these products with ones of similar features and price. AeroGrow International, Inc.’s sole obligation and your exclusive remedy under this warranty shall be limited to such repair or replacement.
TO RETURN THIS PRODUCT
– If you have questions or concerns regarding your AeroGarden, please contact Customer Service at customerservice@aerogrow.com. Please do not return any product without contacting AeroGrow for return authorization. Unauthorized returns, as well as C.O.D. shipments, will be refused.
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MaryL
AGA Farmer
Posts: 3,532
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Post by MaryL on Aug 14, 2018 11:06:08 GMT -5
Bummer. But I’m glad it’s still within the warranty period. Definitely take advantage of it, because beyond mere annoyance of the menu button not working the clicking is worrisome.
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Q
AGA Sprout
Posts: 56
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Post by Q on Aug 14, 2018 14:28:30 GMT -5
Called Customer Service and a new one is being shipped to me under warranty.
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Aug 14, 2018 14:35:59 GMT -5
Called Customer Service and a new one is being shipped to me under warranty.
Wonderful news. At least they can keep growing in the meantime!
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MaryL
AGA Farmer
Posts: 3,532
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Post by MaryL on Aug 14, 2018 14:44:54 GMT -5
Fantastic!
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Post by Deleted on Aug 14, 2018 15:41:02 GMT -5
Great news!
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Post by ladyjane on Aug 20, 2018 19:03:05 GMT -5
What is Flicker Mode?
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Q
AGA Sprout
Posts: 56
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Post by Q on Sept 7, 2018 8:01:39 GMT -5
Even better news!
I opened up the old Harvest once the new one got here. The problem seemed to be in the main power board (not just the fuse like I was hoping). So, I bought a broken harvest for cheap online and used the parts from mine to repair it.
Now I have another working Harvest.  |
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MaryL
AGA Farmer
Posts: 3,532
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Post by MaryL on Sept 8, 2018 21:01:49 GMT -5
Awesome! What are you going to plant in it now?!!!
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Sept 9, 2018 4:05:31 GMT -5
That is great qcpu! Can't wait to see what you are going to grow.
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Q
AGA Sprout
Posts: 56
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Post by Q on Sept 10, 2018 5:48:22 GMT -5
Haven't decided and started it yet. Just cleaned out the Farm yesterday, so I've got plenty of room. Probably more Cilantro.
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MaryL
AGA Farmer
Posts: 3,532
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Post by MaryL on Sept 10, 2018 13:22:34 GMT -5
I envy your success with cilantro. My latest effort was again a dud.
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Oct 30, 2018 6:15:01 GMT -5
Haven't decided and started it yet. Just cleaned out the Farm yesterday, so I've got plenty of room. Probably more Cilantro. , have you started a new garden? If so what did you plant? |
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Q
AGA Sprout
Posts: 56
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Post by Q on Oct 30, 2018 8:12:25 GMT -5
In 40 days I was going to do a year update since I first got my farm/harvest, but here's what I did with the new harvest.
When I first got it up and going I started all my winter crops in it. I'm not going to bother to detail it because they started great, but when I moved them outside, they all got eaten by a hoard of rabbits...
So after that I've started cilantro in it that will be moved to the right hand tank of the farm when they sprout. Currently the right hand tank isn't even in right now as it's been cleaned out.
Other than that, the original harvest has Cilantro in it that's been growing for a while now, and the left hand tank of the farm, has Basil that I've had to clone from the original because the stalks were getting too big, and a bell pepper plant.
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Oct 30, 2018 10:55:19 GMT -5
Corinne has a problem with critters eating her plants outside too. I would if I grew outside as I have deer and rabbits and squirrels all over the place. They ruined my flower project outside a few time.
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