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Post by susanmc on Jun 13, 2020 15:33:36 GMT -5
Hi Everyone,
I have a Bounty Elite 2019. I have taken out the grow tray but that also takes out the pump. I'm assuming when I put in the seeding tray that I also need to have the pump. Do I detach the pump from the growing tray -- and if so, how? Thanks so much. Have one thriving crop from the unit as it arrived and now wanting to add to my outside garden.
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Jun 13, 2020 15:47:59 GMT -5
You can find the instructions for the seed starter for the 2019 version here
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Post by susanmc on Jun 13, 2020 17:42:49 GMT -5
Thanks so much, Shawn, I looked everywhere for something like that. Appreciate your help.
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Post by susanmc on Jun 13, 2020 17:51:36 GMT -5
Yikes, it doesn't want to come out. And we're pulling hard. We're not going to break it?
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Jun 13, 2020 18:28:09 GMT -5
I have not tried to remove that. I will take a look in the morning to see if I can figure it out on mine.
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Post by susanmc on Jun 13, 2020 19:33:37 GMT -5
Thank you so much!!! That is so kind of you.
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Post by susanmc on Jun 14, 2020 14:29:43 GMT -5
Was it as tough for you as it is for us? We're a bit afraid to pull any harder.
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Jun 14, 2020 15:22:13 GMT -5
I took out a Bounty but I got side tracked with a few things. I will give it a try.
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Jun 14, 2020 15:41:14 GMT -5
I just did it. It is hard. But I carefully pulled as hard as I could without twisting. Doing some silent prayers I did not break it LOL. But I was able to separate.
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Post by susanmc on Jun 14, 2020 16:29:48 GMT -5
Ha ha ha. Yeah, it's pretty scary. We will try and pull harder and send up a few prayers ourselves. I really apprecaite you testing the waters for us.
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Post by susanmc on Jun 14, 2020 18:05:56 GMT -5
Okay, Shawn, you've done your bit so if you'd rather i asked the general crowd, I certainly understand, but while the pump clicks on to the seed tray like it's shown inthe picture here: www.aerogarden.com/media/wysiwyg/guides/2019_Bounty_SSS.pdf it doesn't fit in the bowl all together because the "fill here" piece sticks out. I can send pics. You may not have tried that yet on the bounty 2019. But any advice welcome. I'm about ready to pull my hair out.
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Post by susanmc on Jun 14, 2020 19:03:09 GMT -5
Actually, I'm sure they sent the wrong seed tray, which is why this isn't working. Sigh.
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Jun 15, 2020 9:12:35 GMT -5
Post pics of your machine and the seed try.
I do not own a seed tray so I could not try it.
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Post by susanmc on Jun 15, 2020 15:23:27 GMT -5
Hi Shawn, thank you so much. I actually determined I was using the wrong seed tray. So I've ordered the correct one and all should be well. I'm so glad I found this forum. You're awesome!!!!
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Jun 15, 2020 15:24:17 GMT -5
I am glad we were of some help. Please keep us posted on what you are growing.
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