Craig
AGA Sprout
Bounty & Farm XL from 2019
Posts: 2
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Post by Craig on Mar 26, 2021 10:56:21 GMT -5
My right light on my farm-xl has gone out. I tried unplugging and plugging the light cord in several times. No dice cycling the light on and off, it does make the click though. Subsequently, I swapped cords and the right light started working and the left was now intermittent. I cleaned the now left cord and both are working for a day. Is there a replacement cord or spec? The site seems to have almost zero parts options. Thoughts welcome.
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Mar 26, 2021 12:02:12 GMT -5
Hello and welcome to the forum. I wish it was under better circumstances.
How long have you had the farm? Is it within the year warranty? If so please contact Aerogarden. They will be able to diagnosis the issue and send you new parts.
I know a few others, not many who have had similar issue and replacement parts have been issued.
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Craig
AGA Sprout
Bounty & Farm XL from 2019
Posts: 2
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Post by Craig on Mar 26, 2021 12:24:43 GMT -5
It’s been over a year, but I had it offline for a few months. I will try contacting them. At least it’s not a light unit. I have replacement pumps and filters. Thanks 🙏
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mike
The Pepper King
Posts: 3,661
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Post by mike on Mar 28, 2021 5:28:07 GMT -5
That's not a bad idea. I already have their small parts kit for the Farms. Please post what AG tells you. I'd like to get a pair of spare light cables, as well.
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Shawn
Administrator
Posts: 16,267
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Post by Shawn on Mar 28, 2021 6:22:37 GMT -5
So would I.
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Post by wmwelch on Mar 31, 2021 11:28:48 GMT -5
That's not a bad idea. I already have their small parts kit for the Farms. Please post what AG tells you. I'd like to get a pair of spare light cables, as well. Hi Mike, what’s the small parts kits for the farm? I just got a farm, so maybe I need one of those. Thanks
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mike
The Pepper King
Posts: 3,661
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Post by mike on Mar 31, 2021 17:03:35 GMT -5
Most of the small stuff inside the basin. Water port covers, tube from the pump to the deck, filters, screws, etc.
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